Deliver modern, mobile-first shopping experiences that delight your customers. Drive ROI back to your business across all customer touchpoints—in-store, online, and on mobile. Book a time with our team to learn how we can help transform your business with our omnichannel solutions.
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The NewStore REST API architecture is designed to seamlessly integrate with existing business systems while also ensuring ease of future innovation. This means you can enable key omnichannel customer journeys quickly and with minimal risk.
Single source of truth for omnichannel customer, order, and inventory data.
REST APIs to easily and securely make your data available to any application or channel.
Customer, associate, and business user applications for exceptional customer experiences.
Enable true omnichannel by processing orders from any channel, including mobile apps, in-store apps, social media, call center applications, messaging applications, and existing e-commerce systems.
The platform provides interfaces for product search and faceted browsing, shopping cart creation, tax calculation, shipping methods, checkout, diverse payment methods, and more.
The platform integrates with your existing e-commerce system to enable click & collect and ship from store fulfillment options, and exposes real-time available to promise (ATP) inventory and omnichannel customer history to your e-commerce system.
Our integrations with customer service tools, such as Salesforce Service Cloud and Zendesk, allow your customer service representatives to view customer information and modify or cancel orders.
Track the performance of associates and stores across all channels in a single system.
Maintain your existing master systems for products, pricing, promotions, and inventory, ensuring consistent and complete information across the entire enterprise.
Analyze data in your preferred BI tools, including order, inventory, payment events, and more. All of this data is exposed via streaming APIs which have access to all events that take place within the platform.
Keep your existing financial and inventory management systems up-to-date and complete with omnichannel data through our dedicated interfaces for payments, accounting, and inventory management.
Operate the platform as a standalone application if needed. We aggregate and normalize data across your entire business, giving you a uniform base on which to easily build and evolve your future IT landscape.
Go live in months instead of years with an end-to-end platform purpose-built for omnichannel retail. With modern best practices, from microservices to REST APIs to AWS multi-tenancy, you can put the customer at the center of your IT architecture.
Our interfaces are RESTful JSON APIs so you can easily pass key data between your systems.
A dedicated team constantly enhances our documentation, which is generated via RAML to ensure accuracy.
We leverage widely used programming languages, such as Javascript, to ensure easy onboarding and development for your teams and partners.
The platform is pre-integrated with a number of leading providers, to facilitate quick and cost-effective implementations.
Read about MACH services and how they can propel current and future digital innovation.
Accelerate Innovation with MACH Technology