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Hear why brands around the world trust NewStore.

Deliver modern, mobile-first shopping experiences that delight your customers. Drive ROI back to your business across all customer touchpoints—in-store, online, and on mobile. Book a time with our team to learn how we can help transform your business with our omnichannel solutions.

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Store Experience

Unleash the power of store associates with Clienteling.

Enable your store associates to create a personalized shopping experience by providing them a 360-degree view of the customer.

Messaging

Connect & Convert

Enable store associates to communicate with customers directly through their Newstore App

  • Intuitive Messaging

    Message customers in a familiar interface that requires virtually no training to master.

  • Remote Sales Made Simple

    Swiftly assemble a shopping cart for customers and share with a single tap.

  • Template Ease

    Respond to customers with template messages, or add products and payment links directly into the chat.

Revolutionizing Retail

NewStore Clienteling Lead to $1M Boost in Sales

In its first three months using NewStore clienteling, guides sent roughly 1,700 SMS messages to customers. 60% of these interactions resulted in a sale, driving over a million dollars in total incremental store revenue. At the end of the day, whether that customer is on the mountain or off, Burton’s store guides have complete trust in the data at their fingertips to provide the best brand experience possible.

See How Burton Uses NewStore

Black Book

Know Your Customer

Create one view of your customer by eliminating barriers between in-store and online transactions.

  • Customer Lookup

    Full customer database access, a tap away for on-the-spot engagement.

  • Remember Next Time

    Build and refine customer profiles for personalized future interactions.

  • Get in Touch

    Directly reach out using a variety of methods. Whether it's a rapid phone call, an email, or leveraging NewStore Clienteling, connectivity is effortlessly facilitated.

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Omnichannel Activity

Customer Interaction Across All Channels

See all touchpoints between your brand and your customer across channels.

  • Hassle-Free Return

    Easily process returns for orders purchased in any channel - no need for your customers to remember their receipts.

  • Complete Customer Journey

    See your customers' history with your brand across channels, including purchases, customer service requests, and more.

  • All Interactions

    Visualize all customer interactions, including which associate helped with which purchase.

Did we pique your interest?

See why brands around the world trust NewStore and sign up today for a demo.

Request a Demo

Team Work

Clienteling is a team sport

With the NewStore Clienteling solution you are sharing an inbox across your store team so your customers are never left hanging.

Pickup the conversation

Pick up another customer conversation if a team member is unavailable. Allows you to work as a team and never leave the customer.

Store Inbox

Toggle between your customer conversations and all store conversations from the store. This provides you full visibility and helps to manage customer expectations.

Fulfill and return orders anywhere

Provide your customers the modern and omnichannel fulfillment options they expect, including BOPIS, ship from store, and more.

Learn more